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DigitalDan
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EltonJohn.com Renewal problem - 02-22-2007, 12:42 AM

I recently renewed my Rocket membership & got the thank you email from
ej.com, but when I try to get to the Rocket portion of the site, I still get
a "membership expired" message. There doesn't seem to be any way to get this
problem to the folks who run the site. There only seems to be a "technical
problems" messaging. That section says it only deals with systems problems &
that they won't respond to other problems. Does anyone know how to get my
problem to their attention? Thanks,



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Salsie
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Re: EltonJohn.com Renewal problem - 02-22-2007, 12:39 PM

On Feb 21, 7:40 pm, "DigitalDan" <d...@moraski.com> wrote:
> I recently renewed my Rocket membership & got the thank you email from
> ej.com, but when I try to get to the Rocket portion of the site, I still get
> a "membership expired" message. There doesn't seem to be any way to get this
> problem to the folks who run the site. There only seems to be a "technical
> problems" messaging. That section says it only deals with systems problems &
> that they won't respond to other problems. Does anyone know how to get my
> problem to their attention? Thanks,




I'd try the technical support address first anyway, and if they don't
reply, send an email to customerservice@eltonjohn.com. If that doesn't
work, send one directly to editor@eltonjohn.com.

Cheers,
Sal

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